*SmartPass is hiring! We’re developing next-generation educational technology — starting with a digital hall pass serving 1,000+ K-12 schools in 6 countries and 2+ million educators & students today.*
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SmartPass helps K-12 staff coordinate student movement throughout the school day. Rotating classes, pull-out interventions, and counseling sessions are just a few examples of managing traffic and teacher capacity. SmartPass unlocks communication across classrooms and increases safety to ensure everyone can focus on learning instead of logistics.
Today, SmartPass serves over 2 million students in 1,000+ schools in 6 countries to maximize instructional time and improve student outcomes. SmartPass is on-track to be one of the fastest-growing startups in K-12. And we’re just getting started.
We’re backed by the leading investors in K-12 Edtech, including Reach Capital, Edovate Capital, Precursor Ventures, the founder of SchoolMint, and more. Currently, the team is 41 people.
As our first Customer Education Manager, you’ll be responsible for all customer instructional content, all in-product copy, and other customer documentation. This role is a hybrid of a Technical Writer and UX Writer.
You’ll work closely with our engineering, product, design, and customer success teams to make SmartPass easy-to-use and empower users to find solutions themselves, driving down support cases and making customers love us.
What you’ll do: