*SmartPass is hiring Customer Success Managers. We’re developing next-generation educational technology — starting with a digital hall pass serving 1000+ K-12 schools and 1+ million educators & students today.*

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Who we are

SmartPass is a fast-growing K-12 startup developing a platform to make schools more efficient. We started with a digital hall pass system — not only students going to the bathrooms and water fountains but all of the different ways they move throughout the school building (counselor appointments, nurse visits, office hours, etc.). We’ve helped over 1000+ K-12 schools increase time in class, reduce wandering around the halls, and improve student accountability.

Now, we’re going to the next-level to develop more products to serve the 50,000+ middle schools and high schools in the US — and need a fantastic designers to work with our PDE team to charter the initiative. K-12 software is typically bad, and we’re going to change that.

Role overview

In this role, you’ll lead customer success efforts end-to-end. As the face of SmartPass for our customers, this is an essential role! You’ll lead onboarding sessions, provide teacher trainings, coach customers on best practices, and troubleshoot/support across our customer base.

What You'll Be Doing